Do you own a spa or a massage therapy center but are stressed out yourself? If you provide any service in the wellness industry, then you’re spending way too much time making appointments. One who’ is job is to relax and provide serenity to a customer cannot be stressed themselves. Otherwise, what’s the point. If you run a spa, you should by all means own a Spa Booking Software.
Owning a business is very hectic, it might seem fancy but in reality, it is one heck of a job. There are a billion things to take care of, other than just running your business. Should that not be the only thing the owner does?
But, is Software for Bookings the answer to your problems? Yes, it is, because you need to:
- see all available time slots
- check availability of equipment during business hours
- manage and instruct staff accordingly
- intimate the customer about their booking
- time clock your staff
How Does A Software Manage Bookings?
Prompt responses are key to a successful business, a system programmed to deal with your everyday scenarios that are made especially for spas will help you identify your business volumes and manage in accordance. People love it when they’re provided an easy-to-use portal to book their appointments. The booking software runs a query on the database and if the selected time, person, and service is available it quickly brings up the results.
Once you have the results you can quickly reply to your customers and inform them about the availability.
Is Volume Forecasting Useful?
Modern-day Spa Booking Software would have features that enable you to predict what volume of customers you can expect in the future. This is done by the software that understands the trend in customer volumes at different times of the day. Even in the case of a wedding or holiday season, it forecast for you what level of customers you might have to cater to. Respectively spa owners can use this information to prepare beforehand. Booking softwares come with add on features like forecasting and shift management too. You just need to get your hands on the right services.
The Best Booking Software for Spa would, by all means, allow you to use a customer booking app from which they can conveniently make appointments without having to call the Spa. The mobile application not only does allow them to make bookings but also helps them view other related or discounted products, frankly speaking, it helps the Owner in the long run to up-sell its services.
Necessary For Customer Retention
People come to the spa to feel good about themselves. Only a well-managed and coordinated spa can do it for them. If there is a sense of confusion, uncertainty the customers will sense it and an everlasting expression will be delivered. Customers do not wish to wait in lines to be dealt with, they should only arrive when they are to be received. A happy customer tends to bring in more thus it multiplies your clientele. One brings in two, and two bring in four. One can keep going from thereon.
Time-Clocking Your Employees
Making an appointment isn’t where the responsibility of the business end, now you have to intimate your staff and manage inventory. A Good Spa Booking Software allows you to monitor the clock-in and clock-out times of your staff. This helps with wage calculation and payroll (However that has to be done elsewhere). Breaking it down:
- It checks hours worked
- Presence or absence at work
- Number of customers dealt per employee
- Times of the day they are available
If given the above facilities in your software, time management can be done with absolute ease.
You have to be at ease yourself if you wish to make money and flourish your business. To manage your spa more effectively, you can check the more advanced features of Wellyx. Technology has made life easier however for those who aren’t very tech-savvy, it is still just as hectic as ever.
The best thing to do when you’re too busy to manage everything on your own is to let others do it for you. Rather let the software do it for you to make life easier. In the end, is that not what we all wish for.